Payment & Shipping
We accept Mastercard, Visa, Discover, Debit and PayPal, however a PayPal account is not required. You may use a credit or debit card using the PayPal guest option - signing up for PayPal is not required.
Texas State Sales Tax will be applied to all orders shipped to addresses in the state of Texas.
Most small items will ship via USPS, FedEx or UPS Ground. Orders will be shipped within one business day of the processing times listed below:
- If your order was received before 3PM Central time Monday-Friday it will be processed that day and shipped within one business day.
- Orders received after 3PM Central time Monday-Thursday will be processed the following business day and shipped within one business day.
- If your order was received after 3PM Central time on Friday, Saturday or Sunday it will be processed the following Monday and shipped within one business day. We ship our orders by USPS, FedEx and UPS Ground which does not pick up on weekends. If Monday is a holiday it will be processed Tuesday and shippied within one business day. Our shipping department is closed on weekends. Large items ship via common freight carriers. Parts shipped by freight are pallet strapped and wrapped. For freight shipments, the shipping address you provide must be a commercial address, such as a business with a loading dock or forklift. It is the buyer's responsibility to ensure the location will accept the shipment and can properly unload the part from the tractor trailer. If the location requires assistance of a lift gate, please contact us first.
We are not responsible for any charges that shipping companies may require for assistance or lift gate, redelivery, extended area delivery, etc. We are not responsible for any delays incurred by the shipping carrier.
You can also pick up your part from the nearest Freight Carrier terminal. They have the equipment to load your part onto a pickup truck, trailer, etc., and usually there are no additional fees for their service. Contact us for the nearest terminal location to you.
Be sure to provide us with all necessary contact information. This includes your name, phone number, business name, address and contact information for delivery. We do not ship until we have all required information.
Customer pickup at our location is available. There is no pickup charge, but contact us first to let us know when you can pick up your part. All pick up orders must be charged TX Sales tax regardless of your State of residence.
We ship to the lower 48 states only. No International shipping or shipping to anywhere outside the Continental U.S.
We cannot ship to P.O. Boxes. Please provide a USPS, FedEx or UPS shippable street address.
If an item arrives damaged, please contact us for immediate assistance. We will open a damage claim with the shipping company and arrange for the return and replacement of the item. Most items will be shipped within one business day of purchase. Import Salvage Parts & Autos reserves the right to choose the best shipping method for your order.